WMBA6501 2023 January Complete Course Latest (Full)

WMBA6501/ MHRM6501 / WMBA 6501 / MHRM 6501

WMBA6501 Conflict Management and Negotiation

Week 1 Discussion

FUNCTIONAL AND DYSFUNCTIONAL CONFLICT IN THE WORKPLACE

In your work as an HR professional, you may find yourself involved in both functional and dysfunctional conflict situations when there are disagreements between individuals or groups in the workplace. One of your goals will be to help employees address and manage functional conflicts before they become dysfunctional.

As discussed by Liddle (2017), “conflict pivots between functional or dysfunctional conflict based on our perceptions.” Functional conflict, when approached in a positive way can “be a powerful driver of change, learning and growth” (Liddle, 2017, p. 20) and “can spark innovation, trust and engagement” (Meinert, 2017, para. 4). Conversely, dysfunctional conflict, or negative conflict, in the workplace “drains energy, which is costly to companies, teams and relationships” (Meinert, 2017, para. 5).

DAY 3

Post by Day 3 a cohesive and scholarly response based on and supported by your required readings, media, and research this week that addresses the following:

Explain functional conflict versus dysfunctional conflict.

Based on your experience of functional and dysfunctional conflict in the workplace, describe an example for each in the workplace.

Share ways in which you may need to grow as an HR professional in each of these areas.

DAY 5

Respond by Day 5 to two or more of your colleagues’ postings in one or more of the following ways:

Ask a probing question.

Share an insight from having read your colleagues’ postings.

Offer and support an opinion.

Validate an idea with your own experience.

Expand on your colleagues’ postings.

 

WMBA6501/ MHRM6501 / WMBA 6501 / MHRM 6501

WMBA6501 Conflict Management and Negotiation

Week 2 Discussion

CONFLICT MANAGEMENT

As HR professionals, we come to realize that most conflicts are not necessarily due to either party being right or wrong. These conflicts more commonly exist due to differing perceptions or understandings of the parties involved. As you studied in Week 1, conflict can be positive and strengthen individuals’ performance and workplace productivity. Employees and even situations can benefit with the implementation of conflict management methods such as effective communications, cooperation, and team-building techniques.

DAY 3

Post by Day 3 a cohesive and scholarly response based on your readings and research this week that addresses the following:

Share at least 2 examples of situations when HR would need to implement conflict management in the workplace.

Describe 3 ways HR professionals can contribute to effective conflict management practices in the workplace

Drawing on what you learned about functional and dysfunctional conflict and the stages of the lifecycle of conflict, what are some indications that a conflict has exceeded the parameters of effectively being managed and it is time to focus on conflict resolution?

DAY 5

Respond by Day 5 to two or more of your colleagues’ postings to the same case in one or more of the following ways:

Ask a probing question.

Share an insight from having read your colleagues’ postings.

Offer and support an opinion.

Validate an idea with your own experience.

Expand on your colleagues’ postings.

 

WMBA6501/ MHRM6501 / WMBA 6501 / MHRM 6501

WMBA6501 Conflict Management and Negotiation

Week 3 Discussion

MEDIATION IN THE WORKPLACE

Mediation is an effective, collaborative, conflict resolution method that, although informal and voluntary, still requires the agreement and commitment to the process from both parties. HR professionals can use mediation as a tool to promote more effective communications and understanding among employees in the workplace. As the mediator, the HR professional can facilitate the process, keep the lines of communication open, and assist the parties with arriving at a mutually satisfying solution to a workplace disagreement or dispute.

DAY 3

Post by Day 3 a cohesive and scholarly response based on and supported by your required readings and research this week that addresses the following:

Explain when HR professionals might use mediation in the workplace. Include at least one example.

Discuss how mediation differs from negotiation as an approach for resolving conflict.

As an HR professional, describe challenges you might face related to using mediation and/or negotiation in the workplace.

DAY 5

Respond by Day 5 to two or more of your colleagues’ postings in one or more of the following ways:

Ask a probing question.

Share an insight from having read your colleagues’ postings.

Offer and support an opinion.

Validate an idea with your own experience.

Expand on your colleagues’ postings.

 

WMBA6501/ MHRM6501 / WMBA 6501 / MHRM 6501

WMBA6501 Conflict Management and Negotiation

Week 4 Discussion

CONSIDERING CONFLICT MANAGEMENT STYLES

As an HR professional, it is helpful to consider conflict management styles of each of the parties involved to effectively manage conflict in a workplace situation. Each of the five conflict management styles has the goal of arriving at a resolution through different levels of assertiveness and cooperativeness. Keeping this in mind, for this Discussion, you are asked to take a closer look at and explain each of the five conflict management styles.

DAY 3

Post by Day 3 a cohesive and scholarly response based on your readings and research this week that addresses the following:

Briefly explain each of the five styles or modes for handling conflict as described by Liddle (2017) or a model described within another source from this week’s readings.

Which of the styles do you believe would be most effective at handling conflict? Why?

Which of the styles do you believe would be least effective at handling conflict? Why?

Accepting the premise that the collaborating style is the most effective at managing conflict, describe at least two ways you can enhance your collaborative management style.

DAY 5

Respond by Day 5 to two or more of your colleagues’ postings in one or more of the following ways:

Ask a probing question.

Share an insight from having read your colleagues’ postings.

Offer and support an opinion.

Validate an idea with your own experience.

Expand on your colleagues’ postings.

WMBA6501/ MHRM6501 / WMBA 6501 / MHRM 6501

WMBA6501 Conflict Management and Negotiation

Week 5 Discussion

RELATING CONFLICT MANAGEMENT STYLES TO CONFLICT MANAGEMENT SKILLS

This week, you will continue to consider conflict management styles as you learn how each style utilizes different modes or strategies to address conflict. These strategies are based on four different factors, all of which HR professionals must be acutely aware of during conflict situations in the workplace. Astrid Baumgardner writes of these in her blog post “Conflict Management Styles: The Start of Effective Conflict Management”:

“Issues – The extent to which important priorities, principles, or values are involved in the conflict

Relationship – The importance of maintaining a close, mutually supportive relationship with the other party [or parties]

Relative Power – The balance of power between you and the other party [or parties]

Available Time – How much time you have to resolve the issue” (Baumgardner, 2012).

DAY 3

Post by Day 3 a cohesive and scholarly response based on your readings and research this week that addresses the following:

Choose two conflict management styles; then, for each, discuss the following:

Explain when, or in what types of conflict situations in the workplace, each of these styles would be appropriate. Include examples.

Describe at least 2 conflict management skills that align with each of these styles. Explain your rationale.

Share ways you can better understand the conflict management style of the other people involved when a workplace conflict involves a human resource professional and an employee or two employees, such as a team leader and a team member.

DAY 5

Respond by Day 5 to two or more of your colleagues’ postings in one or more of the following ways:

Ask a probing question.

Share an insight from having read your colleagues’ postings.

Offer and support an opinion.

Validate an idea with your own experience.

Expand on your colleagues’ postings.

 

 

 

WMBA6501/ MHRM6501 / WMBA 6501 / MHRM 6501

WMBA6501 Conflict Management and Negotiation

Week 7 Discussion

CONFLICT MANAGEMENT SIMULATION REFLECTION

In this Discussion, you will have an opportunity to discuss your role and experience in the Conflict Management Simulation—a human resource professional striving to help a manager and employee manage the conflict that has arisen between them. This life-like scenario and the simulation were designed not only to put you in the “driver’s seat,” but also to give you this opportunity to reflect, which is a process essential to professional growth. 

Now that you have completed the Simulation, consider what you have learned about conflict management and interacting with others as an HR professional. Also, review the Learning Resources and then address the following:

DAY 3

Post by Day 3 a cohesive and scholarly response based on your readings and research this week that addresses the following:

Reflect on how the meeting with the employee and manager went and discuss at least 2 key takeaways from your simulation experience.

Analyze the approach you took, as well as your skills, with regard to guiding the collaborative conflict management process and using active listening.

Discuss the effectiveness of the collaborative conflict management strategy you used and share your rationale.

Were you satisfied with the way you brought the meeting to a close? Why or why not? In what ways might you have improved this vital step in conflict management in the workplace? 

DAY 5

Respond by Day 5 to two or more of your colleagues’ postings in one or more of the following ways:

Ask a probing question.

Share an insight from having read your colleagues’ postings.

Offer and support an opinion.

Validate an idea with your own experience.

Make a suggestion.

Expand on your colleagues’ postings.

 

WMBA6501/ MHRM6501 / WMBA 6501 / MHRM 6501

WMBA6501 Conflict Management and Negotiation

Week 8 Discussion

HR’S ROLE IN COLLECTIVE BARGAINING AND ARBITRATION

As your resources have explained, arbitration is another method, or private process, that parties can use to settle a dispute. In addition to the disputing parties, the arbitration process involves a neutral third party, or arbitrator, who has the authority to make a decision regarding the dispute after receiving the evidence and hearing each party’s arguments. Collective bargaining is a process in which employees work with their union for support in negotiating their employment contracts with their employer.

DAY 3

Post by Day 3 a cohesive and scholarly response based on your readings and research this week that addresses the following:

Discuss key differences between arbitration and mediation.

Explain collective bargaining, including the role of arbitration in collective bargaining.

Using examples from workplace situations, explain HR’s role in arbitration and collective bargaining.

Explain two effective bargaining strategies that can be used in labor relations and share your rationale.

DAY 5

Respond by Day 5 to two or more of your colleagues’ postings in one or more of the following ways:

Ask a probing question.

Share an insight from having read your colleagues’ postings.

Offer and support an opinion.

Validate an idea with your own experience.

Expand on your colleagues’ postings.

 

WMBA6501/ MHRM6501 / WMBA 6501 / MHRM 6501

WMBA6501 Conflict Management and Negotiation

Week 1 Assignment  

THE LIFECYCLE OF CONFLICT AND HR PROFESSIONALS

A lifecycle describes a series of changes or developmental stages that occur for a given situation over time. To best manage conflict in the workplace as an HR professional, it helps to understand the lifecycle of conflict. This lifecycle of conflict might also be referred to as the conflict phases or the conflict cycle. Note that a “conflict is a dynamic situation and the intensity of conflict changes over time. Arguably, the concept of the conflict cycle helps to understand this dynamic” (Wohlfeld, 2010, p. 14). Keep this in mind as you address each of the required sections of your paper.

To complete this Assignment, review the Learning Resources for this week and respond to the following key points in a 2- to 3-page academic paper.

Distinguish between conflict management and conflict resolution, in particular as each applies to workplace situations.

Analyze two versions of lifecycles, then identify which you believe is more useful and explain why.

Explain in which stages within the lifecycles of conflict you chose that interventions will be most effective. Provide your rationale, including specific details/examples that directly apply to workplace situations.

Explain why it is critical for HR professionals to know and understand the stages within the lifecycle of conflict. Clarify your response with examples from workplace situations.

Be sure to support your work with specific citations from this week’s Learning Resources and any additional sources.

RESOURCES

Be sure to review the Learning Resources before completing this activity.

Click the weekly resources link to access the resources.

WEEKLY RESOURCE

SUBMISSION INFORMATION

Before submitting your final assignment, you can check your draft for authenticity. To check your draft, access the Turnitin Drafts from the Start Here area.

To submit your completed assignment, save your Assignment as WK1Assgn+last name+first initial.

Then, click on Start Assignment near the top of the page.

Next, click on Upload File and select Submit Assignment for review.

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